Network-as-a-Service platform for industrial facilities

Ramen is a Silicon Valley company delivering Network-as-a-Service with edge computing — managed wireless networks providing reliable, secure connectivity for workers, robots, and IoT devices across large-scale industrial facilities such as factories and farms.

The challenge

Deploying and running networks across diverse industrial environments meant complex setup, limited real-time visibility into device status, slow troubleshooting, and no central platform to manage every customer network.

What we did

• Intuitive network-configuration flows that cut deployment time across industrial sites
• Monitoring dashboards with hybrid chart visualisations for network-health insight
• Intelligent troubleshooting with automated diagnostics and guided resolution
• Subscription management with visual usage and status tracking
• Multi-organisation management — every customer network run from a single platform
• Integrated video monitoring and an in-app chatbot for immediate support

The outcome

Network deployment time dropped significantly, device-level visibility improved across connected facilities, and downtime shrank through automated diagnostics — with users managing their own networks independently.