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Success story · Microfinance · India

Enterprise analytics for microfinance operations

A central analytics layer and role-based dashboards giving a Mumbai microfinance organisation operational visibility from field teams to national leadership.

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Operational visibility across field, branch, city, district, state, zone and national levels.

Svamaan Financial Services is a Mumbai-based microfinance organisation providing lending and financial services across India.

The challenge

Core systems were already in place, but teams lacked a unified analytics layer for timely, role-specific visibility across geographies and management levels.

What we did

  • Central analytics layer
  • Role-based dashboards
  • ERP and operational data integration
  • Field-to-national visibility

The outcome

The platform created a shared analytics layer across the organisation and supported better decisions — from field teams all the way to national leadership.

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