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Success story · Ticketing & e-commerce · Singapore

High-volume online ticketing platform

An online ticket booking platform for live events built for Singapore's largest ticketing agency in its early years — micro-service architecture, a rules-driven ticketing engine, and real-time data synchronisation.

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Built in SISTIC's early years; the company now sells over 6 million tickets annually.

SISTIC is Singapore’s largest ticketing agency and one of the country’s leading e-commerce players, selling over 6 million tickets a year. Thrymr built its online booking platform when the company was in its early stages.

The challenge

SISTIC needed a booking platform for live events, movies, and entertainment that could handle high transaction volumes, flexible event types, and peak demand — while staying simple for the customer.

What we did

  • Streamlined online booking with coupons and voucher support
  • Rules engine for flexible, customisable ticketing templates across event types and pricing structures
  • Micro-service architecture for independent scaling of platform components
  • Real-time database synchronisation for consistent data across the system

The outcome

From its early stages, the platform grew into a major player in online ticketing. SISTIC expanded its reach and customer experience on an architecture built to scale with it.

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